hbo max not working on roku soundbar

Thank you HBO Max Support. What did help was removal of the app and install it again.

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I read another recent comment in this thread that Roku support said to disable bass.

. Now I am able to play videos. Kept going back to the play screen. Audio and captions work fine but the video goes to a black screen on both devices as soon as the mirror syncs up.

Reboot the Roku TV didnt help. It wont let you view any content and directs you to use the Android app. I havent heard anything back on mine not working right either.

Roku remote is not working. I did a reset on the Roku and they worked until the next time I went to HBO Max app and no captions again. A quick fix for no sound when watching HBO Max content on Roku is.

If your HBO Max subscription was not purchased through Roku try removing and adding the HBO channel using the steps below. I did this and it does seem to fix the issue but sounds absolutely flat and awful. Press the Home button on your Roku remote then go to Settings Audio Audio Mode Stereo.

View solution in context. Confused about soundbar options. Delete and reinstall HBO Max.

Just purchased the sound bar a few weeks ago from Best Buy. Thanks for the post. Having the same exact issue.

Next try switching the audio on your Roku to stereo. Then restart your device from SettingsSystemSystem restart. I have it set to Always On in the app but no subtitles.

Put my information in my last post. I did not have this very issue but I have 2 issues recently 1 is solved while the other is not. Go to Audio Mode.

Then enable HDMI CEC on the HDMI port preferably an HDMI ARC port that your Soundbar is using. As it turns out HBO Max had acknowledged the issue where users are getting the Cant play title error on the Roku ONN Soundbar four months ago. HBO Max website does a mobile intercept if it detects you are using a mobile browser.

They really dropped the ball on these soundbars. In addition to this poor internet connection disrupted servers firmware bugs the wrong audiovisual settings or insufficient. Streaming player wise Im pretty sure its on par with the 4K Roku stick.

Fortunately my TV and Samsung soundbar are both HDMI arc compatible so a 2 minute fix by connecting the HDMI worked. Just wish it had a little more ooomph to it. First make sure your software is up to date by pressing the Home button on your Roku remote then go to Settings System System Update Check now.

HBO Max would not play any videos. Such a shame as the normal roku devices are great. Using your Roku remote go to Settings and choose Audio Under Audio select HDMI and switch to.

The roku itself is on and is showing me the Home Screen when I turn in my TV but the roku remote is not working. HBO Max will not work on a Roku device if it is running an OS older than Roku 93 or if your location is not supported. Went to visit family for holidays and when I left it was working and now Im back its not working.

Ive stopped using it all together now and just use the built in TV stuff. If you have a soundbar connected via digital audio cable HBO max doesnt support the audio output. First ensure the Dish remote can control your TV volume.

Weve escalated this to our development team and hoping to have a resolution as quickly as we can. We have a 2019 Ultra a Samsung Q-something and want to use a soundbar just to boost volume as the TV speakers are weak especially when our AC starts blowing. Try removing the channel from the Roku home screen by navigating to the channel tile pressing the key on your remote and choosing Remove channel.

The app is very slow in starting up. Go to Settings System System restart. HBO Max still not working on my ONN Roku soundbar.

Contacted Roku support via a ticket and included my serial number. Sign out of HBO Max. I unplugged it I changed the batteries everything and its not moving.

Do one of the following. On the Roku menu go to Settings. I dont know if this helps your situation but I solved the same problem.

Sounds pretty awesome so far really like the virtual surround setting that attempts to add directional surround sound. So not the best but still serviceable. Reopen HBO Max sign in and try streaming again.

Choose Stereo if you have Auto DD DTS selected that is the problem That should do it. Ive tried mirroring from the HBO Max Android app to my Roku TV. Captions work on every other app on Roku but not HBO Max.

For more help go to Rokus Surround sound article. Here is what you should do instead. But I guess thats what the Roku Subwoofer is for.

I know that in order for volume control to work via a Roku remote the soundbar has to connect via HDMI. This is an issue were aware of with the Roku Soundbar. CEC is on its LG so its called SimplyLink I.

Go to Settings System Power System restart. HBO Max not working on RokuQuick and Simple Solution that works 99 of the time. I was looking into the TCL Alto 6 which.

Okay it looks like Roku updated their Settings menu and now my advice above is not up-to-date.

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